Privacy Policy

Privacy Policy

 

Gearwild operates this website and provides all related services. Our store is hosted on Shopify, which offers a secure platform for payments and online transactions.
This Policy explains how we use your data when you visit the site, place an order, or contact support. We collect only the information needed to process orders, deliver products, and provide customer support.
Your personal data is handled securely. We do not sell or misuse your data, and we do not store your card details. All payments are handled by trusted, secure payment providers.
By using the site, you accept this Privacy Policy.

Personal Data We Collect

We collect personal data only when needed to run the store and fulfill your orders. This may include your name, contact details, shipping and billing address, email, phone number, order details, and payment confirmation. We do not store full credit or debit card numbers — all payments are processed securely by trusted providers.

Source of Data

We collect data directly from you when you make a purchase, create an account, contact us, or interact with the site. We also collect some information automatically through your use of the site, including data about your device or browser. We may also receive information from the providers who help us run the store, process payments, deliver orders, or provide analytics tools.

How We Use Your Data

We use your data solely to process and deliver orders, provide support, manage returns and exchanges, improve your shopping experience, and communicate with you about your order. We may send you marketing communications only where permitted and with your consent; you can unsubscribe at any time.

Legal Basis for Processing

We process your data to perform the purchase contract, to comply with legal obligations, on the basis of your consent (for example, for marketing), and for our legitimate interest in operating and improving the store.

Data Sharing

We share personal data only with trusted providers — such as Shopify, payment processors, couriers, and analytics tools — and only when necessary for the store to function.

Relationship with Shopify

Our store is built on Shopify, which provides a secure platform for payments, hosting, and checkout. Payment data is handled securely by Shopify and its approved payment providers.

Data Security

We take reasonable security measures to protect your personal data and work with trusted platforms and providers to keep it safe.

Your Rights

Under applicable law, you have the right to access your data, correct it, request its deletion, restrict or object to its processing, and manage your communication preferences. To exercise these rights, contact us at the address below. You also have the right to lodge a complaint with the competent supervisory authority (in Italy, the Garante per la protezione dei dati personali).

International Data Transfers

Your data may be processed or stored outside your country, including outside the EU or UK. In such cases, we ensure appropriate safeguards are in place.

Policy Updates

We may update this Policy from time to time. Any changes will be posted on this page.

Contact

Questions about this Policy or how your data is handled? Email us at gearwild-support@hotmail.com.